Legal
Refund policy
In short: if Far LMS is not right for you, ask for a refund within 30 days of your purchase and you will get your money back.
1. 30-day money-back guarantee
You can ask for a full refund of a paid plan within 30 days of the purchase date. You do not need to give a reason, although we would love to know how we can improve. The same applies to an automatic yearly renewal, if you ask within 30 days of the renewal date.
2. How to ask for a refund
Write to us through the contact form or to oriolmarches@guitargiro.cat from the email address you used to buy, and include your order number if you have it. We make the refund through Stripe, to the same payment method you used. Depending on your bank, it can take a few days to appear.
3. What happens after a refund
The paid license is cancelled and the plugin goes back to the free features. Your courses, students and data stay on your site.
4. Your legal right of withdrawal
If you are a consumer in the European Union, the law gives you a right of withdrawal for online purchases. For digital content it can end once the download starts with your consent. Our 30-day guarantee applies in any case, so you are always covered for those 30 days.
5. Payments from your students
This policy covers the Far LMS licenses you buy from us. Refunds to your own students are managed by you, in your Stripe account and under your own terms.